24 hours
7 days a week
In an emergency call triple zero (000) first
Be cared for sooner, with or without private health insurance.
At Gold Coast Private Hospital’s Emergency Care Centre, we understand that emergencies happen without warning, and when they do, you need quick and efficient care. Our facility is designed to provide immediate attention and high-quality medical services when you need them the most. Located conveniently close to home, we ensure that help is always within reach.
Gold Coast Private Hospital’s Emergency Care Centre deliver high-quality private emergency services led by specialist emergency physicians, with FACEM (Fellowship of the Australasian College for Emergency Medicine) credentials, supported by an experienced emergency nursing team.
Whether you're covered by private health insurance or not, our commitment is to provide prompt, professional care. Our experienced team of doctors and nurses are available around the clock to handle everything from minor injuries to chest pain or abdominal pain or broken bones. We prioritise speed and efficiency, ensuring minimal wait times so you can get the care you need, as soon as possible.
Our facility is fully equipped to provide urgent care and the specialised services necessary to treat a wide range of emergency medical conditions.
By choosing Gold Coast Private Hospital’s Emergency Care Centre, you're not just choosing a hospital; you're choosing a healthcare provider that values your time, your health, and your peace of mind.
We are here for you 24/7, ensuring that you always have access to the highest level of emergency care, when you need it most.
We are an accredited facility for quality and safety under the National Safety and Quality Health Service (NSQHS) Standards (as part of the Australian Commission on Safety and Quality in Health), ensuring the highest level of clinical care and patient outcomes.
Gold Coast Private Emergency Care Centre: Onsite Services
We offer a full range of emergency medical services, ensuring comprehensive care when it matters most.
Our onsite services include:
- Extensive range of medical emergencies
- Fully comprehensive cardiac and chest pain services
- Cardiac Catheter Laboratory
- Leading Specialist Emergency Trained Doctors (FACEMS)
- Radiology department (X-ray, MRI, CT, Ultrasound, and Nuclear Medicine)
- Pathology
Why Come to Gold Coast Private Hospital?
Gold Coast Private Hospital (GCPH) provides state-of-the-art facilities, and a team of experienced medical professionals dedicated to your care. We offer rapid treatment with minimal wait time. You’ll receive high-quality, personalised care, regardless of your health insurance status.
Who Can Come to the Emergency Care Centre?
Our team handle most emergency conditions, except for multi-trauma and psychiatric cases. You don’t need an appointment or referral to visit us. Whether you self-present, come via your GP, or arrive by ambulance, we’ll be ready to assist you.
Our Services
Gold Coast Private Emergency Care Centre offers comprehensive emergency services, including:
- Immediate attention with minimal wait time
- 24-hour medical and nursing cover
- 24-hour Catheter Laboratory for acute heart attacks
- 18 treatment spaces
- 16 emergency beds
- Cardiac monitoring
- Slit lamp for eye injuries
- Plaster bed for first-line fracture management
- Intensive care centre
Emergency Department fees are not covered by private health insurance as per the Private Health Insurance Act 2007. Health insurance only covers inpatient care once you are admitted to the hospital.
International patients without a Medicare card will be charged a higher out-of-pocket presentation fee on the day. Any additional out-of-pocket fees must be paid at the time of service.
We generally have shorter wait times compared to other emergency departments, and you will be seen based on medical urgency. You can check wait times online here.
Upon arrival, a nurse will assess you, and a doctor will determine the best course of treatment. If necessary, you may be admitted to the hospital or treated and sent home with follow-up care instructions.
We are fully equipped to manage emergency medicalsituations:
- 24-hour emergency medical and nursing care
- 24-hour access to cardiac catheter laboratories
- Rapid assessment and triage
- Resuscitation bay
- Emergency specialists and surgeons onsite
- Radiology and pathology diagnostics
- Pharmacy on-site
While private health insurance is not required to visit the Gold Coast Private Hospital, Emergency Care Centre treatment is provided on a fee-for-service basis. Most patients can claim a portion of the fee from Medicare, but private health funds do not cover emergency department fees.
Out-of-pocket expenses (gap fees) apply.
Different fees apply for:
- In-hours (Monday–Friday, 8:00am–6:00pm)
- Out-of-hours (evenings, weekends & public holidays)
Please contact our Emergency Department for the most accurate information on fees when you arrive.
We aim to ensure you are fully informed about the costs of your treatment before any care is provided. This process includes providing a detailed breakdown of fees, out-of-pocket expenses, and any other potential charges. Our goal is to ensure that you can make well-informed decisions about your healthcare.
Gold Coast Private Hospital is a registered DVA provider, so eligible veterans will not incur out-of-pocket expenses for treatment at our Emergency Care Centre. We also treat WorkCover patients who are covered by the insurance scheme.
Please note: Radiology, pathology, and pharmacy services are provided by independent providers who may invoice separately and will discuss their fees directly with you.
Upon arrival, you will be greeted by our reception staff andthen triaged by a registered nurse. This ensures that your care is prioritizedbased on the severity of your condition. Our facility is fully equipped tohandle all emergency conditions with access to specialists, diagnostic tools,and if needed admission to the hospital for further tests or procedures.
If you require treatment or surgery, you may be admitted as an inpatient. Upon discharge, our emergency doctor will provide you with follow-up care instructions, which may include prescriptions, referrals to specialists, and treatment notes sent to your GP.
Gold Coast Private Emergency Care Centre
Phone: (07) 5530 0300
14 Hill Street, Southport 4215
Parking
Secure multistorey car parking available onsite.
Public Transport
Easily accessible via public transport for your convenience (plan your trip here).
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