As with all private emergency departments there are out-of-pocket costs associated with your treatment. Out-of-pocket costs associated with our emergency department typically range from around $300 - $410 (after Medicare rebate has been applied) during regular hours (weekdays between 7am – 8pm and Saturday 7am - 12pm) and $320 - $435 outside of hours. The actual fee may vary depending on the level of acuity. This fee includes blood tests, facility fees, doctor fees and most x-ray costs.

Whether you have private health insurance, WorkCover or are uninsured, you can be assessed and treated at our emergency department. Veteran’s Affairs’ patients don’t pay out-of-pocket fees.

Emergency Department fees are not covered by private health insurance as per Private Health Insurance Act 2007. Private health insurance only covers patients once admitted to hospital.

International patients who don’t have a Medicare Card will pay a higher out-of-pocket presentation fee on the day. Any other out-of-pocket fees must be paid on the day.

Please contact our Emergency Department for the most accurate information on our fees.

We generally have shorter wait times than other emergency departments and you’ll be seen in order of medical urgency. You can check wait times online now.

Within minutes of your arrival, a nurse will assess you depending on the severity of your illness or injury. A doctor will also assess you and decide on the best treatment; either admitted into hospital or you’re treated and sent home with a GP follow up.

If you need treatment or surgery you may be admitted as an in-patient to Gold Coast Private Hospital.

81.3% of our patients rated their treatment and care at Gold Coast Private Emergency Care Centre as very good (Jan-Dec 2020).

We also achieved a Net Promoter Score (would recommend) of 79.6, in the same period. NPS scores between 70 and 100 are considered world-class.

The doctor services in our Emergency Care Centre are supplied by a specialist emergency care provider which is a company independent of Gold Coast Private Hospital Pty Ltd and Gold Coast Private Hospital.

• 24-hour emergency medical and nursing care
• 24-hour access to cardiac catheter laboratories
• Rapid assessment and triage
• Resuscitation bay
• Emergency specialists and surgeons onsite
• Radiology
• Pathology diagnostics
• Pharmacy