Frequently Asked Questions (Patients)
Do I need to pay my account on the same day?
Yes. Payment is required on the day and we accept all major credit cards, cash and Eftpos.
Do you accept high risk patients?
Yes.
How do I know how many tests I will need to undertake?
After each test, your medical specialist will provide you with the results and explain them to you. They will then let you know if further testing is required.
How long will the testing take?
As each patient’s requirements are different, there is no set time but we suggest it could take up to two hours.
If I have my period can I still have a mammogram?
Yes but your breasts may be more sensitive than normal so you may prefer to come at a later date, if it is not urgent.
Do you provide surgical services?
Yes. Our General Surgeons and Breast Surgeons will discuss surgical options with you, if required.
Is there a long waiting period for patients to be seen?
No. Generally patients are seen within two weeks and we can make urgent appointments if required. Please let us know if the appointment is urgent.
Will testing hurt?
You may experience some slight discomfort with your mammogram or biopsy (if required) but our team are skilled at minimising discomfort.
What do the fees cover?
Our service model is to provide all diagnostic testing to our patients in one day, with same-day results where possible. The costs associated with this model are comparable to those when you undertake testing at multiple sites over several days or weeks. For more information, please chat to our reception staff who are more than happy to assist.
Will my private health insurance cover any of the cost?
There is a Medicare reimbursement for all diagnostic tests. If surgery is required you, will need to chat to your health fund to see if you are covered.
Frequently Asked Questions (GPs)
Do patients receive same day results?
The majority of patients do. If the results depend on biopsy results, then they will generally be provided within two to three working days.
Do you accept high-risk patients?
Yes. We will see a high-risk patient on the same day as referral.
Do you provide surgical services?
Yes. Our General and Breast Surgeons will discuss surgical options with the patient if required.
Is there a long waiting period for patients to be seen?
No. Generally patients are seen within two weeks and we can make urgent appointments if required. Please let us know if the appointment is urgent.
What is your fee structure?
Our service model is to provide all diagnostic testing to our patients in one day, with same-day results where possible. The costs associated with this model are comparable to those when testing is undertaken across multiple sites over several days or weeks. For more information, please chat to our reception staff who are more than happy to assist.
Will I be provided results from your team?
Written results can be provided within one to two working days. However, if a patient requires urgent attention, our Breast Surgeon will contact the patient as soon as the results come in.
How do I refer a patient?
You can refer directly to one of our specialists via Medical Objects, fax or email. Visit our specialist page for referral details.
How does my patient make an appointment?
Patients can contact the breast care clinic directly on 07 5594 9496. Please advise the patient to let us know if they need to be seen urgently. The patient will require a referral.